Privacy Policy

Last Updated: January 1, 2026

1. Introduction

RX Expresss ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pharmacy delivery services and website.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Prescription and medication delivery details
  • Payment information
  • Communication preferences

Automatically Collected Information

When you access our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, interactions)
  • Location data (when using delivery tracking features)

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our pharmacy delivery services
  • To process and fulfill medication delivery orders
  • To communicate with you about your orders and services
  • To improve our services and develop new features
  • To comply with legal obligations and regulations
  • To prevent fraud and ensure security

4. Information Sharing

We may share your information with:

  • Pharmacies: To facilitate prescription fulfillment and delivery
  • Delivery Drivers: To complete medication deliveries (limited to delivery-essential information)
  • Service Providers: Third-party vendors who assist in our operations
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and audits
  • Employee training on data protection

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

To exercise these rights, please contact us using the information below.

7. HIPAA Compliance

As a pharmacy delivery service, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate safeguards to protect Protected Health Information (PHI) and only use or disclose PHI as permitted by law.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: getfastdelivery@rxexpresss.com
  • Phone: +1 (718) 799-4103